2020 End of Year Survey Results
In late 2020, the GSVCC ran a survey for our members to get a better idea of how we’re doing, and what we can do differently to improve.
24 members responded, and since those survey results will continue to inform what we do going forward, we want to share some of the results with you.
63%
Percentage of respondents who said they were an 8 out of 10 on likelihood to recommend membership.
Recommending Membership
96% of respondents said they were at least somewhat likely to recommend membership and that’s not terrible. But only 63% ranked an 8 out of 10 or higher.
We want to do better. We want members to be able to enthusiastically recommend membership with us!
Our goal is to have 90% of members to say the likelihood that they would recommend membership at an 8 or above. We’ve got a ways to go, but with some good planning and help from all of you, we think we can get there.
What do members want us to keep doing?
Ranked below by frequency of mention in comment boxes:
1- Visitor information, including online business directory and visitor guides
2- Continuing to staff the brick and mortar visitors center
3- Business referrals
4- Facebook highlights and video spotlights
5- Networking events
6- Chamber business passport competition
What do members want us to change or do more of?
Ranked below by frequency of mention in comment boxes:
1- Involvement with issues indirectly affecting businesses (employee housing, skilled worker pool)
2- Salmon River Days and Parade of Lights support
3- Supporting events hosted by other local organizations (helping with advertising, etc.)
4- Being a voice for members to local leaders (City, County, other organizations)
5- Bringing in other local events like the Salmon Marathon
6- Business networking opportunities
Other Results:
–What one thing could the Chamber more of to make members more likely to recommend membership?
Being more visible in promoting Salmon and local events
–What’s the top reason members are involved with the Chamber?
To support their community
–What’s the most important means of communication for the GSV Chamber?
Through visitor information on their website and visitors center
–What percentage of members are interested in doing a Facebook live? 38%
–What percentage of members knew that we ran a business passport competition 96%
–What percentage of members thought the Chamber should support Representative Mike Simpson’s plan for Salmon and Steelhead recover?
64%
–What percentage of members thought the Chamber should write a letter of support to local leaders regarding the approval of renting the County Fairgrounds to Rally in the Pines for 2021?
40%
Have any comments on the above? Feel free to send us an email!
